We are a premier miniature department store located at Westlake Town Center, situated
between the Westlake Cinema and the library. The Cottage Gate offers specialty unique items
from our ladies & children's boutique to home decor items and even a toy/game department!
We are open 7 days a week and offer high quality Smith Mountain Lake souvenirs as well as
local and regional items.
Retail Sales Associate Job Responsibilities:
Serves customers by helping them select products. Drives sales through engagement of
customers, suggestive selling, and sharing product knowledge. Greets and receives customers
in a welcoming manner. Responds to customers’ questions. Directs customers by escorting
them to racks and counters. Provides outstanding customer service. Manages financial
transactions. Processes payments by totaling purchases, processing checks, cash, and store or
other credit and debit cards. Alerts management of potential security issues. Assists with
inventory, including receiving and stocking merchandise. Keeps clientele informed by notifying
them of preferred customer sales and future merchandise of potential interest.
Retail Sales Associate Skills and Qualifications:
Listening
Excellent customer service
Meeting sales goals
Selling to customer needs
Product knowledge
People skills
Energy level
Dependability
General math skills
Verbal communication
Job knowledge
Education and Experience Requirements:
High school diploma or GED
0-1 years of retail experience desired
